Art. 1. In the interpretation and application of these General Terms and Conditions and rules of use, the terms and expressions used below shall have the following meaning:

Website – the website with the address https://asansiorite.com, constituting a distinct virtual space within the global internet network, accessible through a unique electronic address;
Provider of Services / the Provider – the commercial company ASANSIORI - BG Ltd., with its registered seat at Bulgaria, the city of Sofia (1616), Vitosha district, 131A Belovodski Pat Street, which provides information society services through the website;
Information society services – services provided by the Provider, consisting of the receipt, storage, processing and transmission of information for the purpose of establishing contact between persons offering services and persons seeking such services;

the Contractor – a natural or legal person from the elevator industry who uses the platform for professional purposes.
the Client – a natural or legal person who seeks elevator or related services.
the Visitor – a person without registration who accesses the website.
Profile – a personalized section for a registered Contractor.
Business website – a publicly accessible page of a Contractor on the platform.
Request – information submitted by a Client regarding a sought service.
Personal Request – a Request sent to a specific Contractor.
Application – the submission of an offer by a Contractor to a Client.
Elevator systems configurator – a web-based functionality through which a Client is given the opportunity to determine the technical parameters of the desired installation.

Art. 2. (1) These General Terms and Conditions govern the legal relations between the parties that have arisen and that arise in connection with the provision by the Provider of services consisting of the receipt, storage, processing, provision and transmission of information between Clients and Contractors regarding the services sought and offered by them.
(2) Access to the main functionalities of the platform is free and does not require registration.
(3) Orders for the performance of elevator services are assigned on the basis of a separate contract concluded between the Client, in its capacity as the assignor, and the Contractor selected by it. The terms of performance of these orders are not governed by these General Terms and Conditions. The Provider is not a party to this contract and shall not be liable for its non-performance, partial or improper performance, delayed performance, or for any damages incurred by any of the parties in connection with its performance.

Art. 3. Within the scope of its activity, the Provider provides through the website, with free access for an unlimited number of persons, the following services:

access to information regarding elevator products and services;
the option to use an elevator systems configurator;
the option to submit inquiries through an online form;
access to a gallery, technical specifications and documentation;

Art. 4. (1) Access to the services under Art. 3 is provided by the Provider on the basis of a contract for the provision of information society services, concluded at a distance, through the submission by the Visitor of an electronic registration request via the website.
(2) A valid registration request shall be deemed any electronic request that contains all the required data in accordance with the electronic form provided by the Provider and that is confirmed by the Provider through the sending of an electronic message to the email address specified by the Visitor.
(3) By sending a valid registration request, the Visitor agrees that, in the provision of the services, the Provider may use as means of communication an email address or telephone number specified by the Visitor in order to establish contact with him.

Art. 5. The subject matter of the contract under Art. 4 is the storage of information and the provision of access to the stored information by the Provider, under the conditions and against the remuneration specified in these General Terms and Conditions.

Art. 6. (1) The Provider provides access only to Requests that have been approved by it and that meet the requirements of these General Terms and Conditions. A valid Request shall be deemed any Request that contains all the mandatory elements in accordance with the electronic form available on the Provider's website.
(2) The information contained in the Request is submitted at the initiative of the Client and is received, stored and transmitted by the Provider and may be modified by it before transmission to the Contractor.
(3) The range of Contractors to whom access to the Request is provided is determined on the basis of the type of service sought and the place of its performance.

Art. 7. The Client owes no remuneration to the Provider for the submission, publication and transmission of a Request.

Art. 8. (1) The Provider transmits the Request approved by it by sending a Personal Request to a specific range of Contractors selected by the Client.
(2) The Provider shall not be liable to the Contractors – recipients of services – for the accuracy, correctness and content of the Personal Request sent.

Art. 9. (1) Every Contractor has the right to apply for the assignment of an order for the performance of a service sought by a Client, by submitting a proposal or offer addressed to the Client through the Provider's platform;
(2) The Provider receives, stores and provides the information related to the actions under the preceding paragraph, mediating the communication between Client and Contractor.
(3) The actions under paragraph 1 constitute pre-contractual relations between the Client and the Contractor and do not give rise to obligations or liability for the Provider.

Art. 10. The repair or other service that is the subject of the Request is performed on the basis of a contract concluded between the Client and the Contractor selected by it through the website. The Provider is not a party to this contract and shall not be liable for damages, losses or lost profits arising as a result of acts or omissions of the Client and/or the Contractor in the conclusion, performance or non-performance of this contract.

Art. 11.(1) The repair activities, including the purchase of spare parts and consumables, to which the Client has access in accordance with these General Terms and Conditions, are provided by the Provider against advance payment of the price of the service. After acceptance of the payment from the Client, the Provider makes payment to the selected Contractor, for which a bilateral protocol is drawn up and signed between the said parties.
(2) The Provider receives remuneration for the activity carried out by it in the provision of the repair activities, including the necessary parts and consumables, in the amount of a 5% commission on the price of the service from each, payable by the Client and the Contractor.
(3) The payment of the price of the repair activities, including the necessary parts and consumables, shall be made to a bank account specified by the Provider.

7.1. Rights and Obligations of the ClientsArt. 12. In accordance with these General Terms and Conditions, the Clients have the right:

to publish valid Requests for the performance of construction and repair or other services through the website;
to access the content of the profiles and business websites of the Contractors, containing information about the services offered by them;

Art. 13. The Clients are obliged:

to fill in truthfully, accurately and completely the electronic forms for submitting Requests, including the data regarding the type and place of performance of the sought service;
to pay the remuneration due to the Provider within the time limit and under the conditions of these General Terms and Conditions;
to notify the Provider in a timely manner upon withdrawal or cancellation of an already submitted and approved Request;
not to perform acts aimed at disrupting the normal functioning of the website, including, but not limited to, sending unsolicited messages, unauthorized access to systems or data, exploiting vulnerabilities for personal gain, distributing malicious software or other unlawful acts;
not to publish, send or distribute content of an unlawful, misleading, offensive, defamatory, threatening, pornographic or otherwise impermissible nature.

7.2. Rights and Obligations of the ContractorsArt. 14. By accepting these General Terms and Conditions, the Contractors declare that:

they are legally capable natural persons or duly registered legal persons;
they are not in insolvency or liquidation proceedings;
they possess the necessary qualification to perform the service.

Art. 15. The Contractors have the right:

to access the published Requests;
to maintain a profile containing information about the activities carried out by them, company data and materials from completed projects;
to receive Personal Requests under the conditions of these General Terms and Conditions.

Art. 16. The Contractors are obliged:

to pay the remuneration due to the Provider within the time limit and under the conditions of these General Terms and Conditions;
to provide accurate, up-to-date and correct information regarding their activity and to keep it updated in a timely manner;
not to perform acts that violate the security, integrity or normal functioning of the website or the rights of other users;
not to publish and distribute content of an unlawful or immoral nature;
to perform the Requests solely under the name under which they are registered and which appears in their profile and business website.

7.3. Rights of the ProviderArt. 17. In the provision of its services, the Provider has the right:

to unilaterally amend these General Terms and Conditions, notifying the users in an appropriate manner;
to refuse the processing of an inquiry if it establishes abuse or inaccuracies;
to suspend temporarily or permanently the access to the website or to individual services upon an established gross or systematic violation of these General Terms and Conditions;
to remove content published in violation of the General Terms and Conditions or the applicable legislation;
to seek compensation for all damages suffered, including those arising from claims of third parties as a result of the culpable conduct of users.
to modify the design, structure and content of the site;

Art. 18. The parties expressly agree that, in the provision of the services through the website, the Provider shall not be liable for:

the rights, obligations and contractual relations between Clients and Contractors arising from contracts for the assignment and performance of services concluded between them through or in connection with the use of the website;
damages, losses or lost profits caused to the software, hardware or other technical means of the visitors and users of the website, occurring in connection with the use of the services provided by the Provider;
any direct, indirect, pecuniary or non-pecuniary damages occurring in or in connection with the use of the services provided through the website, except in cases of intentional act or gross negligence on the part of the Provider or its employees.

Art. 19. All elements of the content of the website, including, but not limited to, texts, images, graphics, sketches, photographs, design, video materials, software applications and other objects, constitute objects of copyright or related rights within the meaning of the Copyright and Related Rights Act and are the property of the Provider and/or of third parties who have provided the respective materials for publication. Art. 20. (1) By publishing materials constituting objects of intellectual property, the Clients and Contractors grant the Provider a non-exclusive, gratuitous, irrevocable and territorially unlimited right to use these materials through reproduction, storage, distribution and provision of public access to them in a manner allowing access from a place and at a time individually chosen by each user. (2) The rights under the preceding paragraph are granted for the period during which the respective content is available on the website, as well as for a reasonable period after its removal or deletion. (3) The Clients and Contractors declare and warrant that they are the holders of the necessary rights over the materials published by them and that their use by the Provider does not infringe the rights of third parties.

Art. 21. (1) The Provider reserves the right to unilaterally amend, supplement or update these General Terms and Conditions, undertaking to inform the Clients, Contractors and other recipients of services in an appropriate manner, including through the publication of the updated text on the website.
(2) The amendments and supplements enter into force from the date of their publication, unless a later term is expressly specified.
(3) The changes also bind already registered Clients and Contractors who, after the date of their entry into force, continue to use the services provided through the website without having expressly declared termination of the contract for the provision of services.

Art. 22. The processing of personal data is carried out in accordance with the Personal Data Protection Policy, an integral part of these General Terms and Conditions

Art. 23. The Provider shall terminate, without express notice, the access to the services that it provides through the website in the event that the Contractor or the Client grossly or systematically violates these General Terms and Conditions, rules of use and Bulgarian legislation, as well as when:

the Contractor fails to fulfill its obligation to pay the Remuneration due, in accordance with the financial terms;
the Provider receives a request for termination of the contract;
the Provider ceases its activity.

Art. 24. Upon termination of the contract, the Provider shall not be obliged to return remuneration already paid by the Contractor.

Art. 25. For matters not expressly settled in these general terms and conditions, Bulgarian legislation shall apply;

Art. 26. All possible disputes between the parties shall be settled amicably. In the event that an amicable agreement is not reached, the dispute shall be referred to the competent court in the Republic of Bulgaria, with Bulgarian legislation being applied.

Terms and Conditions

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